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World Model for Hospitality

The General Manager

for when you can’t be everywhere.

Concya learns how the best general manager (you) runs the operation, and handles the work for you - automatically, in the tools you already use.

no setup call neededText your ManagerText your Manager

Trusted by leading operators

Hyatt

Works with your stack  ·  Always-on  ·  Set up in one text

Hospitality runs on a hundred threads - scattered across calls, employees, coverage, vendors, and guests, all waiting on the manager to hold it together.Hospitality runs on a hundred threads - scattered across calls, employees, coverage, vendors, and guests, all waiting on the manager to hold it together.

cConcya

Walk-in cooler vendor still isn't here - can you chase?

Called them. ETA 20 min. Kitchen knows to hold cold prep.

iMessage↑
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Concya connects them and puts them to work. So every task, decision, and shift gets handled - automatically.Concya connects them and puts them to work. So every task, decision, and shift gets handled - automatically.

Run the house from chat.Run the house from chat.

One GM across every channel. Every thread handled. Every shift covered.

Hospitality runs on ahundred threads


  • The employeeemployee calls out.
  • The vendorvendor is late.
  • The guestguest issue needs follow-up.
  • The managermanager is already on the floor.

As in. Text the problem in. Concya closes the loop.

GMcYour GM & Concya

70+ integrations

Equipped with the tools you already use

Supported operator integrations: Square, Clover, Toast, Resy, SevenRooms, OpenTable, Tock, Lightspeed, SpotOn, QuickBooks, Xero, Sysco, US Foods, BlueCart, MarketMan, Stripe, Gmail, Outlook, Grubhub, Postmates, Seamless, Instagram, WhatsApp, Restaurant365, Agenitry, Ramp, Mercury.

What operators say when they think we're not listening.

Real messages from GMs, owners, and ops leads running the house on Concya.

Scroll or use arrow keys to exploreSwipe to explore

MR
Maya R.GM · West Village bistro

wow this concya onboarding is gorgeous. sent one text and it already knows the floor, the vendors, and friday close. feels like staring at the future.

CL
Chris L.Director of Ops · 6-location group

i love this !@#% GM

JT
Jordan T.Floor manager · SoHo

called in sick. concya found coverage, confirmed marcus, and didn't wake me up three times. the floor still opened on time.

PS
Priya S.Owner · coastal hotel & F&B

you've deleted a huge maintenance burden. vendor chase, coverage pings, guest recovery - it just runs. makes you laugh at how much time you spent doing it the old way.

EV
Elena V.GM · fine dining

guest complaint at table 12 turned into a recovery note, comp approval, and follow-up text before i finished the pass.

AW
Andre W.Owner · Brooklyn brasserie

saturday night. every line ringing. concya picked up, booked, waitlisted, and remembered the regulars. i was on the floor, not on the phone.

RM
Rachel M.Owner · independent restaurant

not gonna lie i got a little emotional watching the first week of calls get handled without me playing air traffic control. the house feels calmer.

NK
Nina K.AGM · hotel restaurant

friday close coverage in one text. no group chat spiral.

See the full wall of love

let managers manage again.

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