Coverage gap
Two no-shows, 6:15pm Friday
Concya surfaced the schedule gap, texted the on-call pool, confirmed one bartender, and flagged the remaining hole for operator approval — no phone tag.
Floor covered by 6:42pm
Let Concya
Run The House
From Chat
Concya is the all-in-one GM for running the house from chat.
One operating layer for coverage, vendors, guest recovery, cameras, POS, and every channel your team already uses.
What Concya handles so you don't have to
Five real shifts. One operating layer. Zero missed beats.
Guest recovery
Lost red bag, lobby camera
Concya scanned the lobby feed, identified the guest from the reservation timestamp, cross-referenced the callback number, and had the message drafted before the host opened the group chat.
Bag returned next day
I thought this was just a text bot. Then it covered a call-out, found the vendor, and got my Saturday back.
MAVerified
Maya Alvarez
Owner, Loma Room
Vendor dispatch
Ice machine down, Saturday 4pm
Concya detected the maintenance alert, called the contracted vendor, confirmed ETA, and texted the kitchen lead. No operator needed.
Fixed by 5:08pm
POS sync
86 the ribeye, mid-shift
Operator texts "86 ribeye" from the floor. Concya updates the POS, pushes to DoorDash, and notifies the expo — one message, three systems.
Live in under 30s
Reservation intake
Walk-in on hold, line ringing
Concya answers the call, checks availability against the floor plan, books the table, and texts the host a heads-up. Guest never touches a phone tree.
Booked in 48s