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Notes from the floor

  • World models for hospitalityJuly 20, 2026 · 6 min readWhy the next generation of hospitality software needs a world model — not just a chatbot — to actually run a restaurant floor.
  • Screen-Free HospitalitySeptember 1, 2026 · 5 min readThe best hospitality happens when people look up, not down. Why the next wave of hospitality technology should remove screens from the counter instead of adding them.
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Concya is an autonomous general manager for restaurants and hotels. It connects to your POS, PMS, reservations, and delivery apps so your team can focus on guests instead of tabs. Operators stay in control — Concya only acts within the permissions you set. Built in New York, built for operators.

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