Concya vs Conduit
Conduit is an AI agent platform — you configure individual agents for different tasks and manage how they work together. Concya is one autonomous GM that handles everything: calls, texts, vendors, coverage, and recovery. Conduit gives you agents you have to manage. Concya is a GM you do not have to manage.
Feature comparison
| Feature | Concya | Conduit |
|---|---|---|
| Takes action (not just messages) | Yes — resolves the situation end to end | Messaging and routing only |
| Voice AI | Answers calls, handles intent, escalates edges | Not a core capability |
| Vendor coordination | Finds, calls, and dispatches vendors | Limited |
| Shift coverage | Finds coverage, handles approvals | No |
| House memory | Every interaction strengthens the next shift | Per-agent context, not shared |
| POS / PMS integration | Square, Clover, Gmail, Outlook, and more | Hospitality-specific integrations |
| Multi-property | One GM across every location | Per-agent, per-property setup |
| Pricing transparency | Public pricing, clear plans | Custom enterprise quotes |
Why operators switch
Conduit is an agent platform — you configure individual agents for inbox, reservations, and support, then manage how they work together. Concya is one autonomous GM that already knows how to run the house. You do not configure agents. You hand it the keys.
Voice AI that answers calls and captures intent. Vendor dispatch that finds the right person and calls them. Shift coverage that finds your next body and handles overtime approvals. House memory that compounds across every shift. Conduit gives you agents for messaging. Concya gives you a GM for operations.
Your inbox, calls, vendors, and coverage stop being five separate tools with five separate configs. They become one operating layer that takes action on its own and asks for approval only when the decision needs you. Less configuration. More resolution.