An AI General Manager
for Single restaurants
Calls, reservations, and floor coverage.
A single restaurant lives or dies on service, and service lives or dies on coordination. Concya is the general manager that never misses: calls answered during the rush, reservations captured, coverage found before the gap, and the owner freed from being the human integration layer.
Never miss a call during service · Seat walk-ins with live waitlist context · Keep host stand and ops in sync
The problem
Why it breaks without a GM
- The phone rings during service and nobody can answer
- Walk-ins, no-shows, and waitlists never make it into one place
- Call-outs and coverage panic start at 4pm
- The owner is the only one who knows the whole operation
How it works
One GM, from first contact to final outcome
Step 1
Calls answered during service
Reservations, hours, menu questions, and takeout orders are handled instantly with full house context — the floor never stops.
Step 2
Reservations and walk-ins, in sync
Waitlists, no-show follow-ups, and table turns stay in one operating picture the host stand and the owner both see.
Step 3
Coverage, vendors, recovery
Call-outs trigger coverage flows with approvals; vendor requests are dispatched and tracked; guest issues become resolutions with follow-through.
FAQ
Common questions
Does Concya replace our phone line or reservation system?
No — Concya sits on top of the stack you already run. It answers the calls, captures the reservations, and keeps everything in sync with your POS and reservation tools.
What happens when a call is an edge case?
Concya escalates only what needs a human — with the full conversation and context attached — so the owner handles the exception, not the volume.
How fast does Concya go live?
Setup happens in one text. You connect your numbers and your stack, set your approval rules, and Concya starts running the house.