Case study

one house. one agent. zero chasing.

How a single venue runs its phones, its floor, and its vendors through one text thread. Real operator words, from real shifts.

The old way

everyone waits on a human.

The phone rings through service. The call-out lands five minutes before the shift. The vendor quote needs a chase, the guest needs a follow-up, and the daily summary is whatever the GM can remember at close.

None of it is hard. All of it is loud, and it all lands on the same two or three people.

What changed

the agentic gm runs the loop.

Concya answers the line, texts the floor, finds coverage, calls vendors, and follows up on guests. The house runs out of one thread, 24/7, and the humans only get pulled in when the loop needs a yes.

The manager texts what happened. The GM reads what matters. Nobody chases.

In their words

the shift after the switch.

iMessage

wow this concya onboarding is gorgeous. sent one text and it already knows the floor, the vendors, and friday close. feels like staring at the future.

you've deleted a huge maintenance burden. vendor chase, coverage pings, guest recovery - it just runs. makes you laugh at how much time you spent doing it the old way.

Call

called in sick. concya found coverage, confirmed marcus, and didn't wake me up three times. the floor still opened on time.

iMessage

guest complaint at table 12 turned into a recovery note, comp approval, and follow-up text before i finished the pass.

What's in the box

the whole house, handled.

The line. AI phone answering that books, takes messages, and never misses a call through service.
The floor. SMS check-in, call-outs, coverage chasing, and shift confirmations in the group thread.
The vendors. Quote chasing, booking, and vendor calls from chat.
The guests. Complaints become recovery notes with follow-up, before the pass is done.
The morning. A daily house summary, written while everyone sleeps.

Two layers

pick how much concya runs.

Concya Core$99/mo per locationthe employee loop, the line, and the daily recap.Top tierConcya Autopilot$500/mo per locationeverything, plus vendors, integrations, and full ops reporting.

Every house starts free. Upgrade when you're ready.

Case study

one house. one agent. zero chasing.

How a single venue runs its phones, its floor, and its vendors through one text thread. Real operator words, from real shifts.

The old way

everyone waits on a human.

None of it is hard. All of it is loud, and it all lands on the same two or three people.

What changed

the agentic gm runs the loop.

Concya answers the line, texts the floor, finds coverage, calls vendors, and follows up on guests. The house runs out of one thread, 24/7, and the humans only get pulled in when the loop needs a yes.

The manager texts what happened. The GM reads what matters. Nobody chases.

In their words

the shift after the switch.

iMessage

wow this concya onboarding is gorgeous. sent one text and it already knows the floor, the vendors, and friday close. feels like staring at the future.

you've deleted a huge maintenance burden. vendor chase, coverage pings, guest recovery - it just runs. makes you laugh at how much time you spent doing it the old way.

Call

called in sick. concya found coverage, confirmed marcus, and didn't wake me up three times. the floor still opened on time.

iMessage

guest complaint at table 12 turned into a recovery note, comp approval, and follow-up text before i finished the pass.

What's in the box

the whole house, handled.

The line. AI phone answering that books, takes messages, and never misses a call through service.
The floor. SMS check-in, call-outs, coverage chasing, and shift confirmations in the group thread.
The vendors. Quote chasing, booking, and vendor calls from chat.
The guests. Complaints become recovery notes with follow-up, before the pass is done.
The morning. A daily house summary, written while everyone sleeps.

Two layers

pick how much concya runs.

Concya Core$99/mo per locationthe employee loop, the line, and the daily recap.Top tierConcya Autopilot$500/mo per locationeverything, plus vendors, integrations, and full ops reporting.

Every house starts free. Upgrade when you're ready.

one house. one agent. zero chasing.

everyone waits on a human.

the agentic gm runs the loop.

the shift after the switch.

the whole house, handled.

pick how much concya runs.

your house could run like this.

one house. one agent. zero chasing.

everyone waits on a human.

the agentic gm runs the loop.

the shift after the switch.

the whole house, handled.

pick how much concya runs.

your house could run like this.