Concya for Vacation Rentals

AI Vacation Rental Manager for vacation rentals.

Vacation rentals run on arrivals. A guest calls an hour before check-in, the unit has not been turned, and nobody can say which houses are ready. Concya answers the guest, coordinates the turnover, and keeps every unit ready for arrival - the same GM standard a hotel runs on, tuned for short stays.

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See how it works

Answered before check-inTurnovers tracked to doneEvery unit ready on arrival

Concya

Concierge · now

Unit 4B checks in at 3pm and the turnover is still open. Hold the early check-in until housekeeping confirms?
hold it
Guest knows - 3pm confirmed, and the team has been told. I will update you the moment 4B is ready.

Arrival handled before 3pm

The problem

Why it breaks without a Concierge.

Arrival-day calls land before anyone is on site

Turnovers slip and the unit is not ready at check-in

Guest questions wait on a reply from the host

Cleaning and maintenance tasks get chased over and over

How it works

One Concierge, first contact to final outcome.

Guest questions answered instantly

Parking, check-in times, house rules, and pre-arrival questions get an answer with the booking in hand - no waiting on the host to reply.

Turnovers coordinated to done

Cleanings, restocks, and maintenance are dispatched, tracked, and chased until the unit is actually ready.

Ready by arrival, every unit

Late turnovers are caught before the guest arrives. Concya flags the risk to you and the team with the booking context attached.

FAQ

Common questions

Does Concya connect to our vacation rental PMS?

Concya connects to the systems short-stay operators already run. Hostaway, Hostify, Lodgify, Xentra, Beds24, CloudBeds, Mews, and Apaleo are live connection paths today, with Guesty, Hostfully, Hospitable, OwnerRez, Smily, CiiRUS, Homhero, Track, Resly, and RMS on the roadmap. For property operators the connection is assisted: we connect it with you.

How does Concya handle an arrival-day emergency?

It resolves the common ones immediately - late checkout, early arrival, a broken appliance - with the booking and the unit context in hand, and escalates the rest to the owner with everything attached.

Can we run a portfolio of units on one playbook?

Yes. Every unit gets the same answering quality, the same turnover protocol, and the same escalation path, and the whole portfolio rolls up to one view.

More segments

Concya runs the whole house.

Full-Service RestaurantsCalls, reservations, and no-show follow-ups handled during the rush.Quick-Service RestaurantsOrder-ahead calls and coverage at counter speed.Bars & LoungesLate-night calls, bookings, and coverage while the bar stays slammed.PizzeriasPhone orders, reservations, and delivery questions answered.BakeriesPreorders, custom cakes, and the morning rush handled.Drive-Thru RestaurantsCalls and staffing gaps handled without slowing the lane.Fast-Casual RestaurantsCalls, catering inquiries, and coverage through the lunch rush.Food TrucksLocation questions, catering calls, and bookings while the line moves.Fine-Dining RestaurantsReservations, special requests, and recovery in white-glove tone.Hotel RestaurantsCalls and reservations coordinated with the desk and the floor.Restaurant GroupsOne playbook across every restaurant.Single RestaurantsCalls, reservations, and floor coverage.Independent HotelsFront desk, coverage, vendors, and guest recovery.Hotel GroupsOne operating standard across every property.Property GroupsOne operating layer across a mixed portfolio.

Run the house from chat.

One text starts it. Your Concierge never misses after that.

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