A 40-seat restaurant in Brooklyn
Concya answers every call, captures reservations, and texts no-show guests automatically. The GM stopped checking three apps between services.
Result: 30% fewer missed calls, 15% more reservations captured.
Customers
From single-location restaurants to multi-property hotel groups, operators run their house on Concya. One layer for calls, texts, vendors, coverage, and guest recovery.
Customer stories
Real operational outcomes from operators who handed the repeatable work to Concya and took their floor back.
Concya answers every call, captures reservations, and texts no-show guests automatically. The GM stopped checking three apps between services.
Result: 30% fewer missed calls, 15% more reservations captured.
One operating standard across every property. Concya handles guest messages, vendor coordination, and shift coverage from one layer.
Result: 80% reduction in after-hours front desk calls, consistent guest experience across all properties.
Concya automates guest messaging, cleaning coordination, and access codes. The operator stopped carrying a second phone.
Result: 90% of guest messages handled automatically, 4 hours saved per day.
By the numbers
calls answered
guest messages handled
uptime
coverage
The autonomous GM is already running calls, texts, vendors, and coverage for operators like these. See how it works for yours.