Concya runs the daily operation for hospitality groups. It watches guests, staffing, reservations, inventory, demand and revenue, then acts across the systems each property already uses.
Operates like you.Answers like you.Runs the house like you.
Evening, Maya
Ask the GMTime returned
41hr20min
312 threads handled tonight without you · no escalations
| Actor | Action | Detail | From | To | Time |
|---|---|---|---|---|---|
| Coverage | Shift covered | Sat PM dish | Maya R. called out | Jordan T. · 3:45 PM | 11:47 PM |
| Front Desk | Table booked | Party of 4 | Inbound call | Resy · 8:30 PM | 11:42 PM |
| Back office | Invoice paidApproved · Maya R. | $1,284.00 | Sysco | Ramp ·· 4417 | 9:15 PM |
| Guest | Comp approvedApproved · Maya R. | $86.00 | Table 12 · 22-min tick | Elena V. | 8:58 PM |
| Front Desk | No-show follow-up | Party of 2 · 8:05 PM | Inbound call | Host stand | 8:41 PM |
| Back office | Order placedApproved · Maya R. | $612.40 | Produce below par | US Foods · 6:00 AM | 6:02 PM |
General Manager
❯Can you seat six at 7:00?
Checked table map + pacing + tonight's staffing
7:00 would overload the kitchen
7:15 available
Guest accepted
Reservation confirmed
Calls, shifts, reservations, vendors, and guest issues become one live operating picture.
Responded 1s ago
Concya handles the follow-up, coordinates the handoff, and only brings you in when the call is actually yours to make.
Concya works across the systems you already use, then writes every result back into house memory.
Control
